This ordeal, although easily resolved, and at no cost to me, had me considering whether my total AppleCare bill for all my major Apple purchases has been worthwhile. This particular laptop was purchased through the Apple Store educational programme and the AppleCare Protection Plan only cost me £134, so just on this machine alone, I was well and truly ahead. Without AppleCare, this repair alone would have cost me £1,137 according to the submitted work order. Only the bottom case was returned to me, everything else was new. I asked the folks at Apple if anything of my old laptop remained. All of this also required a new top case, keyboard and trackpad as well. what’s more, once they opened up the unit they saw that the battery had swollen and also the main logic board (with soldered on RAM and SSD) needed to be replaced. Not only did they have to replace the right IO board, the helpful AppleCare Genius noted that there was a recall for the display. What started as a simple repair quickly turned into a much bigger job for Apple. Back to the broken MacBook Pro…Īs I had owned the MacBook Pro for 2 years, it meant I still had 1 year left on the AppleCare that I purchased with it. In this article, we will use the term AppleCare to cover both. Just a note to say that Applecare is now known as AppleCare+. I noticed that the right side Thunderbolt ports had stopped working and after creating a Carbon Copy Cloner image of the machine and de-authorising any iLok machine authorisations, I took my ailing MacBook Pro to my local Apple Store for repair. I recently had cause to be thankful that I had taken out AppleCare for my 2017 MacBook Pro 15”. When buying a new Apple computer, is it worth taking out the AppleCare extended warranty that Apple offers? In this article, James Richmond explores his history of buying Apple computers to see whether AppleCare has been worth it.
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